Caribe Hilton - San Juan

1 San Geronimo Street, San Juan, Puerto Rico, 00902-1872show map
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2Guests1room
Highlights
8
FabulousBased on  262 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Puerto Rico

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Overview

Caribe Hilton Hotel is a 4-star comfortable property, set just minutes away from the beachfront. Featuring historic architecture, the hotel is welcoming guests since 1949.

A lagoon and gardens as well as Bacardi Rum Distillery and Isla Verde Mall are located nearby. Nestled in the old district and 2 km from the city center.

Set next to restaurants and casinos, this hotel also offers a sun terrace, an indoor swimming pool and a sports court on site.

Caribe Hilton Hotel is set a 15-minute drive from Luis Munoz Marin Intl airport.

Rooms

Caribe Hilton Hotel comprises luxury rooms with oriental décor as well as a panoramic view over the sea. The property boasts views of San Juan Bay and the Atlantic Ocean from its rooms. The rooms also feature marble floor and dark-wood furnishing.

Eat & Drink

Every day a delicious buffet breakfast is served. The beachfront restaurant serves dishes of Spanish cuisine. The hotel invites guests to the Atlantico Pool bar to relax with a drink. Morton's The Steakhouse and Lemon Grass are 5 minutes walking distance from Caribe Hilton Hotel.

A full breakfast is served and charges are applicable. 

Services

Caribe Hilton Hotel provides computers, a business center and a conference room along with laundry, dry cleaning and 24-hour security.

Relax

Guests will enjoy beauty therapy, steam baths and facial massage offered on site. On-site activities feature scuba diving, snorkeling and volleyball.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby at USD 21 per day.

Year renovated:   2012.  Number of floors:   20.  Number of rooms:   652.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 21 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Cafe

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Snorkeling
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Game console
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Harbor view
  • Ocean view
  • Lagoon view
  • Resort view

Room features

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Munoz Rivera ParkMunoz Rivera Park1700 ft
Cruise TerminalCruise Terminal2300 ft
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Morton's The SteakhouseMorton's The Steakhouse200 ft1 San Geronimo St
Lemon GrassLemon Grass100 ftHotel Caribe Hilton
Rotisserie II GiardinoRotisserie II Giardino200 ft1 San Geronimo Street
PikayoPikayo1200 ftConrad Condado Plaza 999 Ave Dr Ashford
Pina Colada ClubPina Colada Club1000 ftCarib Hilton
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Sagrado Corazon StationSagrado Corazon Station2.5 mi
Old San JuanOld San Juan2.0 mi
National Guard MuseumNational Guard Museum1.1 mi
Contemporary Art MuseumContemporary Art Museum1.2 mi
Museum of San JuanMuseum of San Juan2.1 mi
Tercer Milenio ParkTercer Milenio Park1.4 mi
Central ParkCentral Park1.7 mi
Barbosa ParkBarbosa Park2.5 mi
El TeatroEl Teatro1.5 mi
Condado LagoonCondado Lagoon1.5 mi San JuanPuerto Rico
Juan Ponce de Leon StatueJuan Ponce de Leon Statue1.5 mi San JuanPuerto Rico
San Juan National Historic SiteSan Juan National Historic Site1.8 miNorzagaray St Old San Juan
Ocean Park BeachOcean Park Beach1.8 mi San JuanPuerto Rico
Cathedral of San Juan BautistaCathedral of San Juan Bautista2.1 mi153 Calle Crisantemo Old San Juan
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Getting around
Airports
Isla Grande (SIG)1.0 mi
Luis Munoz Marin Intl (SJU)5.8 mi
Train
Sagrado Corazon Station2.5 mi
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Reviews
7.8
FabulousBased on  262  reviews

Rating by category:

10.0
Service
  • 8.8
    Superb

    Access to the piers in San Juan. The amazing layout of the pools, water etc Very appealing!!

    Nothing! Everything was great! Would stay there again!

  • 9.6
    Exclusive

    Fabulous -- we loved the nature garden with the swans and peacocks, which was totally unique. Lemongrass restaurant was superb. The facilities had everything we'd ever want.

  • 10.0
    Exclusive

    The staff was always pleasant and went out of their way to be helpful. Rooms were always clean. There is plenty to do there including down time.

    Disappointed that they didn't celebrate July 4th. No one on the island did.

  • 5.0
    Guest rating

    The unadvertised 18% surcharge was a rip. Don't mind if advised when booking but the addition at checking is sleazy. Last time I book into a Hilton. Will make sure I tell all my friends about this underhanded procedure.

  • 9.6
    Exclusive

    Despite of what happened on our first day of our honeymoon, we preferred to stay . We're glad we stayed and experienced great service , very nice staffs. Special thanks to the managers Ruben and Lemuel. Also to Marisol, Sylvestre and of course Mr. William Bass. Really appreciate it.

  • 5.8
    Guest rating

    Restaurant and some facilities.

    Too many low life people in the facility. Security was lax.

  • 3.2
    Guest rating

    My boyfriend and I checked in to the Caribe Hilton on July 3rd, 2016 for a 3 night stay at the Caribe Hilton. When I woke up on July 4th, I was covered in bites that resembled tick bites. I didn't think too much of it, until I woke up on July 5th absolutely covered with 20+ bites on my body. Around 4PM, a friend suggested the possibility of bed bugs. To us, this seemed impossible, given that neither of us had ever encountered them, and that we were staying at a Hilton hotel. However, just to exhaust the possibility, we checked the bed for the bugs. We pulled the covers back and on the mattress was the dried blood of bed bugs, which they release in fecal matter and after they bite. This was near my head where I was laying, nothing on my boyfriends side. We looked under the mattress and on the boxspring saw several pieces of (over 15+) of fecal matter and decaying pieces of bugs. We immediately told manager Charilyz Abrams, who got us a new room and calmly told us that in her "13 years at Caribe Hilton she has never heard of such a thing" (which terrified us that the verdict would be dishonest, since anyone managing a large hotel, even a luxury one, has likely had a bed bug issue at least once). She let us know "Ecolab", the hotel's preferred pest control company, would be coming to investigate the issue. Turns out, the report says "negative" which we are very confident is fraudulent. There is no explanation of the marks on the bed or boxspring, which manager Charilyz explained to us as "it's just mold, and decaying fragments of the mattress." In other words, don't worry ­ you weren't sleeping on bed bugs, it was only mold and a rotting bed ­which to us does not really seem like much of a reassurance.

  • 9.6
    Exclusive

    The hotel is absolutely beautiful! Great restaurants in the hotel, awesome pool/beach. Loved it!!! Real close to Old San Juan.

    The added fees when you check in. It's all refunded after check out but can pose a problem if you are not expecting those extra charges.

  • 7.0
    Very good

    Nice location and good amenties

    Did not have towels in our room and safe fid not work.

  • 9.6
    Exclusive

    Everything

    Nothing

  • 7.0
    Very good

    The beach and the pool it was very good.

    Anyone could enter to the facilities and use the beach & pool. Didn't feel value for the price id pay.

  • 6.6
    Good

    The property is beautiful

    Room was outdated and dirty. The booking said that breakfast was included for two the staff would not honor it.

  • 9.2
    Superb

    I enjoyed the temperature in the room and the concierge were very helpful. The tropical garden was a pleasant surprise and my husband loved the two parrots in the lobby.

    We had a cream colored coach in our room that had two stains on it. It should have been cleaned before we arrived, I did not lay on chaise because of the stains; felt uncomfortable laying on a dirty chaise.

  • 7.0
    Very good

    The beach, the pool, the view perfect.

    The rugs dirty..

  • 8.8
    Superb

    Buffet breakfast was very good. Beach and pool area very nice. Hotel staff were very friendly and helpful. Overall very clean. Good variety of restaurants on-site.

    Restaurants and bars were over priced. $8 for a beer and $4.50 for a small bottle of soda is outrageous! Ate at the Italian Restaurant. Spaghetti with meat sauce was $20 a plate, which only came with some toasted bread.

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Highlights
8
FabulousBased on  262 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Puerto Rico

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Isla Grande (SIG)1.0 mi
Luis Munoz Marin Intl (SJU)5.8 mi
Train
Sagrado Corazon Station2.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room