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Caribe Hilton - San Juan

1 San Geronimo Street, San Juan, Puerto Rico, 00902-1872  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Caribe Hilton - San Juan

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 21 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Overview

Caribe Hilton Hotel is a 4-star comfortable property, set just minutes away from the beachfront. Featuring historic architecture, the hotel is welcoming guests since 1949.

A lagoon and gardens as well as Bacardi Rum Distillery and Isla Verde Mall are located nearby. Nestled in the old district and 2 km from the city center.

Set next to restaurants and casinos, this hotel also offers a sun terrace, an indoor swimming pool and a sports court on site.

Caribe Hilton Hotel is set a 15-minute drive from Luis Munoz Marin Intl airport.

Rooms

Caribe Hilton Hotel comprises luxury rooms with oriental décor as well as a panoramic view over the sea. The property boasts views of San Juan Bay and the Atlantic Ocean from its rooms. The rooms also feature marble floor and dark-wood furnishing.

Eat & Drink

Every day a delicious buffet breakfast is served. The beachfront restaurant serves dishes of Spanish cuisine. The hotel invites guests to the Atlantico Pool bar to relax with a drink. Morton's The Steakhouse and Lemon Grass are 5 minutes walking distance from Caribe Hilton Hotel.

A full breakfast is served and charges are applicable. 

Services

Caribe Hilton Hotel provides computers, a business center and a conference room along with laundry, dry cleaning and 24-hour security.

Relax

Guests will enjoy beauty therapy, steam baths and facial massage offered on site. On-site activities feature scuba diving, snorkeling and volleyball.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby at USD 21 per day.

Year renovated:   2012.  Number of floors:   20.  Number of rooms:   652.

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Facilities

General

  • No smoking on site
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Snorkeling
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Game console
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Ocean view
  • Beach view
  • Lagoon view
  • Resort view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Voice mail
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Caribe Hilton - San Juan San Juan location
Show big map »

Hotel Address:

1 San Geronimo Street, San Juan, Puerto Rico, 00902-1872

Get directions
City Centre
  • San Juan
    1.2 mi
Airports
Train Stations
  • Sagrado Corazon Station
    2.5 mi
Restaurants
  • Morton's The Steakhouse
    200 ft
  • Lemon Grass
    100 ft
Beaches
  • Puerto Rico Conservatory of Music
    4000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    652

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedSan JuanCaribe Hilton

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Rooms and availability

Caribe Hilton photos Room
Standard Room
Garden view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work area
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Computer
  • Connecting room
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Video games
  • Pay per view movies on TV
  • Radio
Room Description:

Standard|Standard Twin Room with Garden View (2 twin beds) (handicap accessible)

First-Floor Twin Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

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Caribe Hilton photos Facilities
Room Mobility accessible
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Newspapers
  • Bathroom:Roll in shower
  • Dining:Mini-refrigerator
Room Description:

This mobility accessible standard room suite features two double beds and a roll-in shower. Approximate room size: 327 sq. ft. Any corresponding photo may not reflect the specific accessible room type or room feature.

First Floor Room Mobility accessible
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • General:Safe deposit box
  • Facilities for disabled
  • Newspapers
  • Bathroom:Roll in shower
  • Dining:Refrigerator
Two-Bedroom Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Facilities for disabled
  • Telephone
  • Media:Television
Room Description:

Standard|OCEANVIEW 1 KG 2 DBL BILEVEL 2 BEDROOM

Caribe Hilton photos Room
King Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Trousers press
  • Newspapers
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|GARDEN OCEAN VIEW 1 KING WITH BALCONY...18 PCT USD RESORT CHG PER NIGHT...BALCONY, MINIFRIDGE, WIFI

Caribe Hilton photos Facilities
King Room Mobility accessible
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Newspapers
  • Telephone
  • Bathroom:Roll in shower
  • Dining:Mini-refrigerator
  • Media:Television
Room Description:

Approximate room size: 327 sq. ft. Any corresponding photo may not reflect the specific accessible room type or room feature.

Caribe Hilton photos Room
One-Bedroom King Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Newspapers
  • Telephone
  • Laptop safe box
  • Bathroom:2 bathrooms
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|1 KING JR SUITE MOBILITY ACCESSIBLE RI SHWR...18 PCT USD RESORT CHG PER NIGHT...BALCONY-SEATING AREA-IN ROOM SAFE-WIFI

Caribe Hilton photos Facilities
Corner King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Facilities for disabled
  • Seating area
  • Newspapers
  • Telephone
  • Dining:Mini-refrigerator
  • Media:Television
Room Description:

60 sq. m./654 sq. ft., Ocean view, balcony, separate living room, 2 bathrooms, WiFi Take in Ocean views from the balcony of this newly renovated Corner Suite which has a separate living room. This modern suite has a king-sized bed, queen-sized sofa bed, 2 full-sized bathrooms, work desk with comfortable chair and complimentary WiFi access.

Caribe Hilton photos Room Suite
King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Seating area
  • Newspapers
  • Bathroom:Roll in shower
Room Description:

Double room

Caribe Hilton photos Room
One-Bedroom Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • + More
  • General:Facilities for disabled
  • Work area
  • Iron
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Pay per view movies on TV
Room Description:

Suite|Suite Non Refundable

Caribe Hilton photos Room Suite
Two-Bedroom Suite
Bay view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 1 King-size bed and 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Living room
  • Newspapers
  • Telephone
  • Dining:Dining area
  • Kitchen unit
  • Mini-refrigerator
  • Media:Television
Room Description:

Suite|BAY VIEW 1KNG / 2DBL 2BEDROOM SUITE...18PCT USD RESORT CHG-BALCONY-WHRLPL-WIFI INCL...MINIFRIDGE-IN ROOM SAFE-LIVING/DINING ROOM

Corner Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Corner Suite

Caribe Hilton photos Room
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Bedding:Linen
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Approximate suite size: 668 sq. ft. Any corresponding photo may not reflect the specific accessible room type or room feature.

Caribe Hilton photos Room
Junior King Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Video games
  • Pay films
  • Radio
Room Description:

43 sq. m./463 sq. ft. Garden or city view, balcony, WiFi, work desk, easy chair, seating area Take in garden or city views from the balcony of this Junior Suite which has 1 king-sized bed and a sofa bed. Work in comfort at the desk with comfortable chair, keep in touch with WiFi access or curl up in the easy chair. Our guest suites are beautifully appointed and include a coffeemaker.

Junior King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
  • Bathroom:Roll in shower
Room Description:

Approximate suite size: 668 sq. ft. Any corresponding photo may not reflect the specific accessible room type or room feature.

Deluxe Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Room Description:

Standard|Double room - De Luxe - Sea View

Presidential Two-Bedroom King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

190 sq. m./2,051 sq. ft., ocean view, balcony, living and dining room, 2 bedrooms, WiFi Take in stunning views of the ocean from the balcony of this spacious suite which features 1 king-sized and 2 double beds, a large dining room with table for 8 guests, and a spacious living room overlooking the Atlantic Ocean. Stay connected while lodging in San Juan with WiFi and work in comfort at the desk in the comfortable chair. Relax in the easy chair or soak in the bath with deluxe amenity. For your convenience, our guest suites are beautifully appointed and include a coffeemaker.

Caribe Hilton photos Exterior
Presidential Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Newspapers
  • Dining:Dining area
  • Refrigerator
Room Description:

Double room

Presidential Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Presidential Suite, Ocean View

Caribe Hilton photos Room
Honeymoon King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Seating area
  • Newspapers
  • Telephone
  • Dining:Mini-refrigerator
  • Media:Television
Room Description:

79 sq. m./856 sq. ft., ocean view, two-levels, two terraces, outdoor whirlpool, wet bar, WiFi Two-level suite with an outdoor whirlpool and ocean view, living room with flat-screen TV and wet bar. This contemporary suite has 1 king-sized bed and 2 terraces offering spectacular ocean views. Our guest suites are beautifully appointed and include WiFi and a coffeemaker.

Honeymoon Suite
  • Max occupancy:

    2 persons

  • Check Prices
Mini Twin Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Safe deposit box
  • Newspapers
  • Dining:Mini-refrigerator
Bridal Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Double Suite with Ocean View (Double bed) (bridal room)

Caribe Hilton photos Room
Ocean Double Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Trousers press
  • Voice mail
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Wake up service
  • Video games
  • Pay films
Room Description:

Standard|Wave Ocean + Breakfast

Caribe Hilton Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.1 mi

Places of interest

  • Fernando Luis Ribas Dominicci Airport3700 ft

Convention centers

  • Puerto Rico Convention Center4300 ft

Monuments and Landmarks

  • San Jerónimo del Boquerón Fort400 ft
  • Condado Lagoon2300 ft
  • Ashford Avenue4300 ft
  • Former San Juan Navy base1.1 mi
  • San Cristobal Castle1.5 mi
  • Escambrón Beach1.6 mi

Museums

  • National Guard Museum1.1 mi
  • Contemporary Art Museum1.2 mi

Parks

  • Munoz Rivera Park1700 ft
  • Tercer Milenio Park1.4 mi

Theaters

  • El Teatro1.5 mi

Cruises

Local attractions

  • Parque Central Municipio de San Juan1.0 mi
    Calle Cerra
  • Old San Juan1.4 mi
    San JuanPuerto Rico
  • Centro de Bellas Artes1.4 mi
    Av. Ponce de Leon 22, San Juan
  • Santurce POP1.1 mi
    1116 Ave Ponce de Leon Black Building right before the Ambassador Theater
  • Santurce1.3 mi
    San JuanPuerto Rico

Near the hotel

  • Puerto Rico Conservatory of Music4000 ft
    951 Ave Ponce de Leon, San Juan
  • Plaza Ventana del Mar4200 ft
    1054 Ave Dr Ashford
  • Ashford Avenue4700 ft
    Ashford Avenue
  • Puerto Rico Convention Center4200 ft
    100 Convention Blvd
  • Sixto Escobar Park4700 ft
    Calle San Agustin

Restaurants nearby

  • Morton's The Steakhouse200 ft

    Address: 1 San Geronimo St
    Phone: 787 977-6262

    64% likes this, based on 232 reviews
    Price Range: USD 0 - USD 100

  • Rotisserie II Giardino200 ft

    Address: 1 San Geronimo Street

    Cuisine: American, Italian, Asian

  • Pina Colada Club1000 ft

    Address: Carib Hilton

    76% likes this, based on 89 reviews
    Cuisine: Caribbean

  • Lemon Grass100 ft

    Address: Hotel Caribe Hilton

    53% likes this, based on 126 reviews

  • Pikayo1200 ft

    Address: Conrad Condado Plaza 999 Ave Dr Ashford
    Phone: 7877216194

    75% likes this, based on 325 reviews
    Cuisine: Caribbean
    Price Range: USD 27 - USD 102

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    652

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedSan JuanCaribe Hilton

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Caribe Hilton Reviews

Guest reviews are submitted by our customers after their stay at Caribe Hilton

Average guest rating

7.8out of 10
Fabulous
Based on 311 reviews

Rating by category:

Service
10.0
Value
8.0

Guest reviews

  • Older travelers
    8.8

    Access to the piers in San Juan. The amazing layout of the pools, water etc Very appealing!!

    Nothing! Everything was great! Would stay there again!

  • Older travelers
    9.6

    Fabulous -- we loved the nature garden with the swans and peacocks, which was totally unique. Lemongrass restaurant was superb. The facilities had everything we'd ever want.

  • 10.0

    The staff was always pleasant and went out of their way to be helpful. Rooms were always clean. There is plenty to do there including down time.

    Disappointed that they didn't celebrate July 4th. No one on the island did.

  • 5.0

    The unadvertised 18% surcharge was a rip. Don't mind if advised when booking but the addition at checking is sleazy. Last time I book into a Hilton. Will make sure I tell all my friends about this underhanded procedure.

  • 9.6

    Despite of what happened on our first day of our honeymoon, we preferred to stay . We're glad we stayed and experienced great service , very nice staffs. Special thanks to the managers Ruben and Lemuel. Also to Marisol, Sylvestre and of course Mr. William Bass. Really appreciate it.

  • 5.8

    Restaurant and some facilities.

    Too many low life people in the facility. Security was lax.

  • 3.2

    My boyfriend and I checked in to the Caribe Hilton on July 3rd, 2016 for a 3 night stay at the Caribe Hilton. When I woke up on July 4th, I was covered in bites that resembled tick bites. I didn't think too much of it, until I woke up on July 5th absolutely covered with 20+ bites on my body. Around 4PM, a friend suggested the possibility of bed bugs. To us, this seemed impossible, given that neither of us had ever encountered them, and that we were staying at a Hilton hotel. However, just to exhaust the possibility, we checked the bed for the bugs. We pulled the covers back and on the mattress was the dried blood of bed bugs, which they release in fecal matter and after they bite. This was near my head where I was laying, nothing on my boyfriends side. We looked under the mattress and on the boxspring saw several pieces of (over 15+) of fecal matter and decaying pieces of bugs. We immediately told manager Charilyz Abrams, who got us a new room and calmly told us that in her "13 years at Caribe Hilton she has never heard of such a thing" (which terrified us that the verdict would be dishonest, since anyone managing a large hotel, even a luxury one, has likely had a bed bug issue at least once). She let us know "Ecolab", the hotel's preferred pest control company, would be coming to investigate the issue. Turns out, the report says "negative" which we are very confident is fraudulent. There is no explanation of the marks on the bed or boxspring, which manager Charilyz explained to us as "it's just mold, and decaying fragments of the mattress." In other words, don't worry ­ you weren't sleeping on bed bugs, it was only mold and a rotting bed ­which to us does not really seem like much of a reassurance.

  • 9.6

    The hotel is absolutely beautiful! Great restaurants in the hotel, awesome pool/beach. Loved it!!! Real close to Old San Juan.

    The added fees when you check in. It's all refunded after check out but can pose a problem if you are not expecting those extra charges.

  • 7.0

    Nice location and good amenties

    Did not have towels in our room and safe fid not work.

  • 9.6

    Everything

    Nothing

  • 7.0

    The beach and the pool it was very good.

    Anyone could enter to the facilities and use the beach & pool. Didn't feel value for the price id pay.

  • 6.6

    The property is beautiful

    Room was outdated and dirty. The booking said that breakfast was included for two the staff would not honor it.

  • 9.2

    I enjoyed the temperature in the room and the concierge were very helpful. The tropical garden was a pleasant surprise and my husband loved the two parrots in the lobby.

    We had a cream colored coach in our room that had two stains on it. It should have been cleaned before we arrived, I did not lay on chaise because of the stains; felt uncomfortable laying on a dirty chaise.

  • 7.0

    The beach, the pool, the view perfect.

    The rugs dirty..

  • 8.8

    Buffet breakfast was very good. Beach and pool area very nice. Hotel staff were very friendly and helpful. Overall very clean. Good variety of restaurants on-site.

    Restaurants and bars were over priced. $8 for a beer and $4.50 for a small bottle of soda is outrageous! Ate at the Italian Restaurant. Spaghetti with meat sauce was $20 a plate, which only came with some toasted bread.

How to reach hotel

hotel Caribe Hilton - San Juan San Juan location
Show big map »

Hotel Address:

1 San Geronimo Street, San Juan, Puerto Rico, 00902-1872

Get directions
City Centre
  • San Juan
    1.2 mi
Airports
Train Stations
  • Sagrado Corazon Station
    2.5 mi
Restaurants
  • Morton's The Steakhouse
    200 ft
  • Lemon Grass
    100 ft
Beaches
  • Puerto Rico Conservatory of Music
    4000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    652

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedSan JuanCaribe Hilton

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

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